Within 7 days from the date you purchase a TOP STURDY product and sign for it, if the packaging, accessories and invoice are complete, the appearance of the mobile phone is intact and no human damage has been done, and there are performance faults listed in the "Mobile Phone Product Performance Fault Table", returns, free exchanges or repairs can be made according to your choice. For products sold on the official website and TOP STURDY authorized experience stores, as long as the appearance of the mobile phone is intact and there is no human damage, and the packaging, accessories and invoices are complete, returns are supported within 7 days without any reason.  

Within 8 to 15 days from the date you purchased the TOP STURDY product and signed for it, if the host has no damage to the appearance, no water, no human damage, and at the same time there are performance faults listed in the "Mobile Phone Product Performance Fault Table", you can exchange or repair it free of charge according to your choice. The exchanged mobile phone can still enjoy the normal return service, but cannot enjoy the no-reason return service.  

Within 12 months from the date you purchase the TOP STURDY product and sign for it, if the main unit has no appearance damage, no water ingress, no human damage, and at the same time there are performance faults listed in the "Mobile Phone Product Performance Fault Table", you can have it repaired free of charge.

The warranty period for the standard accessories that come with the host starts from the date you sign for the purchase of the host.: You can enjoy a 12-month warranty on chargers, data cables, headphones, and internal and external batteries.

Within one year from the date of purchase, if the outer screen is damaged or bursts due to any reason, the brand promises to replace it with a new one free of charge.

The random gifts when you purchase the product are eligible for normal exchange and repair services, but do not enjoy return service.；

When you need to return the product you purchased, you need to return the random gifts together. If the gift is lost, damaged, damaged or the film gift has been unpacked, the product you purchased will not be eligible for normal return service. ；

One of the following situations is non-warranty, and you will not be able to enjoy free returns, exchanges and warranty services. You can choose to pay for repairs.：

Exceeded the validity period of three guarantees；

The content on the three-guarantee voucher is inconsistent with the actual product label or has been altered；

Product quality problems caused by unauthorized repair, unauthorized disassembly, misuse, collision, liquid intrusion, modification, or improper installation of software systems, or tearing or altering product labels, anti-counterfeiting marks, and machine serial numbers (IMEI)；

Damage caused by failure to use, maintain, and maintain the product in accordance with the product instruction manual.；

Damage to mobile phones and accessories due to human factors；

Damage caused by force majeure such as floods, fires, lightning strikes, etc.；

The use of non-Dingjian original accessories leads to mobile phone malfunction or accidents；